Contact us

Plutohiker Official After-Sales Support Centre 

Scope of Services

Available exclusively to customers who have purchased products: product user guides, troubleshooting, warranty claims, enquiries regarding accessories, and guidance on feature settings.

Contact Us Dedicated After-Sales Email: plutohiker20260429@163.com

Response Time: Typically within 24 hours; up to 3 working days during public holidays 

Guidelines for Email Submissions 

To help us resolve your issue more quickly, please ensure you include the following when sending an email:

A screenshot of your Amazon order / Order number

 A detailed description of the problem encountered

 Where necessary, photographs or short videos of the product issue